Shipping policy

Shipping Policy

Where We Ship

We currently ship to addresses within the United States only (all 50 states, including Hawaii and Alaska). We do not offer international shipping at this time.

Shipping Rates

We offer FREE standard shipping on all orders — no minimum purchase required, no promo code needed. Free shipping is automatically applied at checkout.

Order Processing Time

  • Orders placed Monday–Friday before 2:00 PM (PST) are typically processed the same day.
  • Orders placed after 2:00 PM PST, on weekends, or on major U.S. holidays will be processed the next business day.
  • You will receive an email confirmation once your order has been processed and shipped.

Estimated Delivery Times

Shipping Method Estimated Delivery
Standard Shipping (Free) 5–7 business days
Expedited Shipping 2–3 business days
Overnight Shipping 1 business day

Note: Delivery times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.

Order Tracking

Once your order ships, you'll receive a shipping confirmation email with a tracking number. You can use this number to track your package directly on the carrier's website (USPS, UPS, FedEx, etc.).

Please allow up to 24 hours for tracking information to become available after you receive your shipping confirmation.

Shipping Restrictions

  • We are unable to ship to P.O. Boxes or APO/FPO addresses at this time.
  • Orders may not be shipped to freight forwarding companies.

Lost or Delayed Packages

If your package has not arrived within the estimated delivery window, please:

  1. Check your tracking information for updates.
  2. Contact the shipping carrier directly for assistance.
  3. If the issue remains unresolved, reach out to us at support@gumsbox.com  and we'll do our best to help.

Incorrect Shipping Address

Please double-check your shipping address before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at support@gumsbox.com — we'll try our best to update it before the order ships.

This policy is subject to change without notice. Last updated: September 2026.